It's nice to know others have the similar problems with learning their machines as I do. I have unlimited training with my dealer, (I have a Viking Topaz 20) but sometimes you don't have questions until you are in the middle of a project and don't want to drop everything to run over to them. But I bought this one program for the alphabet and it said it was not just font that each letter was its own design but that made didn't mean anything to me at the time. Long story short I was unable to figure out how to change designs after each one without having to shut off the machine and start over. After an hour or more of testing this and that we took a break and I said I wonder what this button is for, and then the screen goes back and says, changing design and the design list pops up. My friend and I stared at the machine and just started to laugh. We both looked thru the book more than once and thought we had been thru the index more than that and so all we could do is laugh.