Originally Posted by
CAS49OR
Does the Red Heart Sashay come in pieces? Mine is tied in a knot about every three ruffles, and it looks like the label was taped.
I had one that had a knot in it so I took it back to Joanns and got a new one. When it happened to my MIL, i sent an email to Red Heart(Coats and Clark). They sent a letter back saying that one knot is acceptable, but that they would replace mine if that is what I wanted. They also told me how to join the yarn if I cut the knot out. I would contact them about yours, there is definitely an issue with that one. Some people knit around them, but i didnt want that.