Thats my fear...is it is the timing...on the feed dogs you can move them slightly sideways prior to tightening the 2 screws..hubby has tried them in several positions and it still happen...sigh...when I told him someone is posting this is like a mystery, keep posting to see how it ends...he said here is how it ends, you buy a new machine....for once, I really don't want a new machine...I have loved this lil Brother so much!!! And if I do get a new one, I am leaning toward the Janome Horizon 7700...which is a lot of money...but I can't see taking this one in and paying $75.00-$100.00 for just the service call...I paid about $400.00 for it new less than 2 years ago....Thanks again, so very much, you have been so helpful!!!!!
Kif