Is this Hancock paducah? If it is the last time I ordered from them I didn't get an email but my stuff arrived within a seek. A few days after receiving my order I got 2 emails. The first one said that my items were back ordered a nd the 2nd one said my stuff was being shipped and included a tracking number. I checked the tracking number to be sure they weren't ashing me a duplicate order and it showed it had been delivered the week before.