Last year I ordered some fabric and I didn't receive the correct ones. The red Batik was a faded red and white print. I called and they immediately figured out what had happened and sent me the correct fabric. I didn't have to ship back the wrong piece, she told me to keep it. Since it wasn't the kind of print I like, it's been used to practice fmq on. It was nice to get a free yard of fabric, tho.