Originally Posted by
RonieM
Connecting Threads has great customer service!
Sorry guys but I had poor customer service one time from them and it is hard to forget how condescending the person was who answered my email. I complained about the quality of some fabric I had ordered and I was told that I didn't know what I was talking about, etc.
I still get all my threads from them, but it still irks me about the customer service. Thanks for letting me vent!