I would have liked for this to be the answer to my problem but I checked all the cords and plug ins. My friend even had her machine plugged into the same outlet and it was still on. I just took it and carried to another plug in and it still won't work. It has really got me flustered for it worked fine the other times I was sewing. This is the nicest machine I have had and wanted to learn the quilting with it. I ordered this off of Amazon.com and I registered it online for the warranty so guess I will have to look up the nearest Brothers Service Center and take it there if I can't figure it out. You know you always want to think that it is just something a person is overlooking that you can fix yourself. If anyone has anymore suggestions please tell me. Thanks!