It's the management decissions at JoAnn's that I complain about. And I've experienced this in North Little Rock, AR and in the Cumming, GA area. They don't hire enough people to cut the fabric, or to check you out. They are not the only store that does this and it's always a puzzle to me, because they don't make a dime until that cash register rings. I can always find fabric and notions I like, but getting the bought is a pain in the a**.