I finally got around to ordering from Joannes...what a time I had. Ended up taking two days. I had to end up calling in the order. None of my promotional codes would work on-line. Plus I had a gift card, and that was another problem. Now I try typing in my order # and email address to track the order, and it keeps telling me my email address is required! GRRRRRRR@*$%^&** I have never been so frustrated with trying to order something as I was with this.