If I owned a quilt store...
Didle deedle didle digga digga deedle didle dum...
Sorry...the title of your thread put that song in my head.
As to your question, as a newbie I've seen a couple of things that I know I
wouldn't do as a shop owner:
- Hang an arbitrary quilt on/near fabric bolts. Where is the FABRIC for that lovely quilt? Where is the PATTERN for it?
- Website that the shop offers classes, but leaves it up to the customer to decide what he/she wants (ie: there are no 'set' classes, but merely something that essentially says: "call us and tell us what you want for a class") I don't KNOW what I don't KNOW...how can I possibly tell you what I want/need in a class if I have no clue about the hobby?!