patricej

i don't complain about the rates.
the rates are high compared to what they were, but they are not high when you compare them to the cost of delivering them ourselves.

i can order and print postage online.
i can leave a note for my carrier. she will come to my door to pick up anything i couldn't fit into the mailbox.
so ... i never have to leave my house to send my packages on their way.

most USPS employees do care. they care very much. they work very hard.
they are our friends and family.

they get blamed as a group for every little thing that goes wrong.
really? in a system that huge, with millions upon millions of customers and transactions, you expect that nothing should ever go wrong?

they contribute a whopping chunk of their salaries to share the costs of their benefits.
they work long hours in all sorts of horrid weather and conditions.
they deliver faithfully to even the worst and most dangerous neighborhoods.
they often risk serious injury to deliver our letters and packages.

and yet they rarely hear a thank-you.