I called the company about my coffee pot because it was getting slower with each Kcup..they told me to take a paper clipand poke it thru the holes because it likely had a coffee ground stuck there. I did that and it works perfectly...I also "descale" it when I get around to doing that...the book gives specific instructions. Go get another on, Quilty. Remember the 3rd time is the charm!
Krystyna..that animal gives me nightmares! I hope he can't run all the way to Illinois!!!