I have the Tin Lizzie LS19 with Shirley Sticher II. If I could I would beat them over the head with it. I traveled to NC last weekend to do a quilt on my longarm that is at my mountain house (it's larger then the house here in FL) and true to form Lizzie was on drugs. I changed everthing but still could not make it work. Getting service from Tin Lizzie is crappy. Thinking about hiring a lawer.