I give a long arm quilter one chance. I take the time ask questions of the quilter first after getting recommendations from others. I give clear exacting directions on what I want and expect, ask for input to make sure my expectations are reasonable, establish a time line for completion of the piece and release my work to the quilter. I am hiring a skilled service provider. If they do not provide the service I need, then they are not the individual I should be working with.