I moved to the Florida panhandle three years ago, a rural area. While I still consider myself a novice, I am very proud of the quilt tops I have pieced and sent for quilting. Two years ago, I delivered two lap quilt tops, batting, thread, backing fabric, and binding to a woman in the next county for quilting. We had already discussed my quilt tops what I envisioned, etc. The first one was returned to me with a different quilting pattern than we discussed, but it was okay. I accepted it and paid her for both. The second was returned to me with incompetent stitching in white (on a navy blue fabric). By incompetent, I mean it was not the stitching pattern we had discussed, there were loops, knots, inconsistent stitch lengths, etc. It was in essence, a mess. And, the back showed a seam down the middle. She said I had not brought her enough fabric to do anything other than piece the back; I know this is not true as I purchased the backing at a very reputable quilt store in Panama City, and even bought extra length. I told her that what she delivered was not what I had asked for and told her I would like her to redo the quilting. She said she would be happy to do so for an additional $200 to remove the existing stitching. She also had no "leftovers" to return to me, and I had sent extra thread and additional yardage. I was absolutely appalled. Now, two years later, I have finally picked out all the poor stitching. Guess what I found on the inside? Par for the venture, the batting was pieces of cotton and poly not even stitched together. I hope this shyster put my purchases to good use!