In Florida it is illegal to record a person without their consent, a doctor told me that. I think he would know.
I would be mortified if I heard myself being listened to AND recorded without my knowledge. I don't have anything to hide either, but I don't necessarily care for my voice on tapes.
I don't see how they can record the callers like that. If I called a business, and then found out, that I had been recorded and they hadn't let me know, I would report them! That is shocking. :shock: