This is interesting as I had the same problem with pay pal just before that date...more like the last week of Jan. I couldn't find the confirmation of my order that showed I had placed it but no payment. I, too, called and they told me no problem and took my information over the phone. They honored the daily deal price even though it was several days later. They are definitely a pleasure to deal with and their customer service is superb, especially for a small company. I take my hat off to them and salute!!!