We have the tile cleaner, but my husband vacuums and then steam cleans with the Shark. It works pretty well. We are considering a professional to a real heavy duty job. Our only concern is the tile area over the crack in the foundation. The tile is pushed up there - we had it repaired, but not evened out (money considerations). When the carpet cleaners came, we asked them about it (they also do tile) and they said the cleaning machines would pull out the grout, so we may just stick to our current methods, until we can retile.