Good luck Judy with the computer. It can be so frustrating. You would think they would let things like a new OS be an option instead of "take or leave it". Those of us who are seniors would like to stick with what we know & feel have mastered instead of having to start back at square one. Just left an older computer with nephew to put Windows XP on it. If he gets it working it will be used only for my embroidery files for embroidery machine.