Judy. My DH runs a computer repair and resale business and Best Buy will often send customers to him because he is a lot cheaper than the Geek Squad. i already told him I won't give up my XP but both my Desktop and laptop are old. Have only had to send my desktop with him once to be repaired. Wish you were closer and he probably could of had you up and running again by now. Have a few other projects to work on until you can post the next clue.