I have two Brothers and have never even seen a Brother dealership. I didn't know they existed! Bought one at Walmart and one online. Love them both. The Walmart one is pushing 10 years old and has never needed a repair. I think I'd stick close to home since you like the repairman. How often will you have to deal with the sales person once it is purchased? You can research all the features you want online. Just walk in and tell them what you want.