I bought all my machines online, only had to ship one back for repair, was no big deal and cost was reasonable. I keep the box it comes in and is shipped in just in case. I have no dealer anywhere close to me so...you do whatcha gotta do. I'd check online prices etc and you can always have it serviced by the person you like, chances are it won't need it anyway! good luck to you..lots of sales going on! I just got two new brothers.