I have had to send mine in twice for repair ( to Canada $ postage) they said each time it had blown the fuse. I think I figured out what caused that to happen - I think. I have it plugged into a power strip and I used that to turn it off and on. Now I make sure I turn the iron off before I push the button on the strip. Hasnt happened again. I think the surge of turning it on with the strip caused the fuse to blow. It is very powerful electrically. I have to be careful what else I have plugged in in the sewing room. It also puts out a lot of heat. It could almost pass as a space heater! I cant use it in the summer. Its my winter iron! Works great. Because of the incredible steam, it has to be refilled often.