Good Noel, we now have pictures. Have you removed the top from the machine? It looks as if there are two screws that hold the top on. Can you take pics of the innards after removing the top? If there are plastic gears inside I would give them a touch of sewing machine grease. Your machine is much younger than my Universal. I come to a grinding halt with the newer machines with plastic gears. Have you figured out the presser foot pressure issue yet?