Carol, indeed we should not be quick to judge someone without knowing the circumstances, but several months ago there was a SP swapper who had not sent her package, and Lori had sent pm's to her as she hadn't pmed Lori to let her know if or when she mailed(who wouldn't reply to Lori if they had mailed when they could give her the conf. number?). Lori tried several times contacting her, and Lori had seen that she had been posting on the board on other threads when she sent her request to contact. No replies. I think this may have been when Lori started requiring phone #. I understand that someone could have a situation where they aren't able to follow through, but this instance I'm talking about was one where the person totally ignored Lori and they were on the board. While we on the thread here may not know the particulars of an individual situation, sadly, many times it is not an extenuating circumstance that is the cause of a package not being sent.
When I first joined this swap we happily sent packages but so many were not receiving a package the hostess had to require the "Delivery confirmation" component.