I have one, and love it. I do a lot of traveling, and I wanted a light-weight machine to take with me, and this definitely fits the bill. Don't know why your dealer would say that, unless it is just to get your money, but I have had mine for about 3 years. Did have a problem once, when I kept getting bird's nests on the back, and skipped stitiches. Took it apart, and found a wad of lint about the size of a quarter. Once I cleaned that out, it worked great, again. Can't blame the machine for something that was my fault