At one time I had both Bernina and Pfaff, each from a different dealer. Found the Pfaff 2170 harder to learn the embroidery unit. And when the Pfaff quit working after 4 years of very limited use, the dealer was awful. Wound up having it sent to Pfaff in Atlanta and it cost me $675 and 4 months to get it fixed. Traded it for a Babylock and never grace the door of the Pfaff dealer. Yes and this was in the wonderful city of Paducah, KY!! LOVE my Bernina and my Babylock machines!!