Our LQS has an employee who is knowledgeable on the embroidery machines. 2 days a month we meet at the shop and she has helped us learn to use our units. We can leave our machines overnight if we wish. I know when I pack my things up there are 3 cases full to bring in. My machine is heavy and I have to have help to load and unload but there is always someone who is there to help me. We have learned a lot but keep finding things we want to do that are new for us. I found my biggest challenge has been learning to get the pattern from my CD onto my USB stick.