I have to agree....LA fault. On one of my quilts my LA called that my quilt was ready, but he had good news and bad news for me. The good news was I owed him nothing for the quilting - the bad news was that he had flipped the quilt rather than turned it. The good news was that it didn't matter....and my daughter was so happy with the quilt she thought I was nuts to even mention it. In this case it truly did not matter. It did to the expert as he said the error was his. I paid him anyways as he is a wonderful person and I know that if anything goes wrong, he would make it right.