I feel your pain. What a bummer. I would not deal any further with the scoundrel. I've been searching the web for you and may (or may not) have found something that will help. Found a reference for the Phoenix when searching a German site. My computer had an option tab open up on upper r. side to translate to English, or I'd been doomed. Not very good with all the computer stuff, but I've copied down what I could for you:
www.naehmaschine-antik.de There was a tab on left for Instructions, and free manuals come up. Top of the page was "The Iron Lady." Had to scroll down a bit to get the the references, instructions & diagrams of the Phoenix. I'm so hoping this is what you need. You deserve a break today!