[QUOTE=miriam;5987342]I think I found a Phoenix manual 282 for free.
http://rudolfcouture.com/wardrobe/in...d=49&Itemid=39 /QUOTE]
Ahhhh yes, Rudolf and I are already buddies

He's in Sydney and it seems that every time I get a machine, he already has the same one (or similar). Plus he is a couturier so we also have that in common.
You are all being so fabulous - thank you! I have written back to the offending person and achieved my personal goal of not being angry or mean in any way. I think the worst thing I could have done was let his poor behaviour alter mine in any way. Now I feel "free"

... and with so much encouragement, I feel confident about finding another copy if I am patient enough.