It is ironic that I,m reading this today because for the last two weeks I have been trying to have my HP printer fixed, HA. There is nowhere to fix them. I have been told that it is better to replace them than fix them, (labor).Mine is the all in one, (print, copy, scan and fax, (which I don't use). This printer is in pristine condition and I,ve been told that it is the print heads that have gone. After checking to replace them, it will cost around $120. Hello, I can buy a cheaper new one for that. I have never had the print heads go before. The person where I go to replace my cartridges says that printers now days are throw aways, (after I just spent $120 on 4 new ones). I,m going out tomorrow to check on buying a new one and hope to have better luck than I had with this one. I have had two HP printers in the past and had no problems like this one, the most expensive one I had purchased. Check them all out and good luck.