Keepsakes Quilting has always been good to me. I too, tend to buy kits and put them away for several years. The last one I knew I had made the first block but could not find it. I called and explained what had happened and asked if they had the pattern or any fabric that could work and I would be glad to pay for it. They replied "no problem and sent me a new complete block for replacement at no charge...Then another time (same company) I was shorted a fabric (no way could you cut four 1 1/2" strips from a five inch piece. They immediately sent more fabric with apologies. I would buy from them again just because of their service policy.