It's always good to be upfront with the process. She's had it since February and stated she had nothing else going on, yet you see a different quilt in the works. At that time I would've asked what was up and why was mine at the bottom of the pile when it started the pile. I would've taken it then. Some people who provide a service just don't realize you don't want to wait a lifetime for the finished product. My cousin will be doing mine. She lives in Florida and I know she let's everyone know what she has ahead of theirs and when to expect theirs. I've spoken with a couple here who have told me sometimes they have to "work one in" once in a while. No Thank You! They also tell me that it's not often to run behind a week or two. Again, No Thank You. Those weeks add up. It's taking me long enough to decide on a pattern and get it pieced (luckily the recipient of the quilt doesn't even know it's even in the thinking process). When I'm ready I will want a very good estimated completion date and I know I will get it.