Originally Posted by
Jan in VA
Take it back. If there weren't "loud"/obvious instructions on the iron to remove the plastic first, it sounds like it should be the manufacturer's problem. Or call or write to them. Anything you do may damage the integrity of the soleplate and they may not refund/replace it for you.
Jan in VA
I 'm with Jan - if it was not obvious - then they should give me a new one!!