i think it's become common practice for businesses of all kinds to cruise on their previous reputations. lots of stores around here don't give the perks they used to unless you remember to ask for them. they used to do that automatically. now that they got you into the habit of using them, you have to look out for yourself. i recently got a coupon for ihop for $9.99 off one dinner. yay, right? my husband got one, too. double yay. when we went to pay, they said we could only use one. nowhere on the coupon did it say that. but nowhere! when we pointed that out, the woman at the desk got very snotty, like we printed those coupons in our basement. the manager finally gave us the discount because people had started listening. are we going back? suuure we are. when managers fly :evil:
edit: she said we could only use 'one offer per table'. it didn't say that on the coupon anywhere.