Sometimes if you scream obscenities into the phone, it will connect you to a real person. No kidding, they really have systems to tell when a customer is getting irate.
I hate those disembodied computer voices. "I'm sorry, I didn't understand you." The worst ones are the voice-activated, you can't cough, say anything to another person in the room with you, or listen to the TV or radio, they pick it up and...
"I'm sorry, I didn't understand you."