Brother Pacesetter breaks thread while embroidering
Help…for my wife
She has a Brother Pacesetter PC-8500D (Disney). I bought it new from a person that had it stored for a long time and never used. When we got it there were some jamming issues…so seems it needed some oil or something…so we had it serviced. So we took it to a shop that works on those machines and paid $250 full service… I cannot recall what all was serviced I know alignment was part of it…but I was like, what when I got the bill!
Issue: When she goes to embroider on the machine the thread continues to break. It can break on thin fabric when she is just testing… BUT, does not break on sewing but she says its louder than it use to be
She is using the correct bobbins
Using an embroidering thread by Coats
Needle status I do not know to report now
She said played with the tensioner setting it one number under current setting
Since serviced, maybe about 5-10 hrs. on the machine…that’s spread-out over time
Again, does not break on sewing
Help, I just refuse to service this machine again with very little usage not to add what I paid for it having been never used. I need to see some profit from this Brother.
Any advice…??
What are we doing wrong? Is it just Brother products?