Help with new Janome Horizon
I am the fortunate person to get a great deal (I think) on a Horizon on Craig s list that was posted here. I have watched video, read the book, ordered a bobbin case (missing) ready to go. I have been looking at the presser foot ever since I got it and wondered why it did not go all the way down to the needle plate. I thought well maybe when it engages with fabric it will. Well it did not. I know it has 2 levels the feed dogs are up the foot is on I have no error messages the machine even runs but the foot is not touching anything so everything sits. I stopped the video and looked real close to that part of machine and don't think I am missing anything. The only thing is I am not familiar with the even feed foot. Does that have to be engaged with the presser foot or something even if you are not using it. I can take it to local dealer but don't want to look too ignorant even though I could be.