Originally Posted by
QuiltNama
Either take it back where you had it serviced or call Handiquilter. I have mine set on regulated, 10 per inch and it does just fine. The HQ # is 866-262-1680 and they may be able to talk you through the problem.
I picked my Bernina up from being service and the technician left the machine in service mode. Could NOT do anything !!! CALL where you had it service and they should be happy to assist you. If NOT, call the company ASAP!! I KNOW how frustrating it must be. Hang in there, tomorrow is Monday !!