A question: Do you think the repair shop should offer a refund when you have to make a second trip to get your machine fixed from a mistake the repair shop made to it? I had to take my machine back to get a glaring mistake corrected after having the machine just out of the shop. I brought the machine back and asked what type of refund would I get for having to bring the machine back again and wasting a half day of my time. My friend who was with me thought I shouldn't have asked for a refund. I got a 30% off of the repair price I already paid so it paid to speak up. It was the repair shop's mistake, not the machines.