I think it is how I am pinning on to the cloth leaders and the way I turned it when loading. It seems like my pinning is awkward on the leaders. The directions said to have the front of the leaders facing the back of the machine then pin right side to right side. Then turn the backing and quilt rollers towards the center. Is this how you do it? So I am wondering which way the cloth leaders should face before starting and how to pin the material on to them. It is a great machine and now the user needs to get up to par.
