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Old 07-04-2013, 05:41 AM
  #18  
icul8rg8r
Senior Member
 
Join Date: Feb 2013
Location: Puget Sound WA area
Posts: 300
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quilter2090 - I had read about the difficulty getting Pfaff replacement parts you and others were having, so I looked into it before I purchased mine. Actually spoke to the repairman at the dealer and asked his opinion about which makes/models he liked/disliked (the dealer sold many different brands and would repair any brand). He said he personally preferred Pfaff better than ANY other brand - first, if you keep it maintained regularly, there is rarely any problem. Second, they're solid and again, if maintained, should last forever. And finally, parts were easily available. At that point I asked if there was a long wait for Pfaff parts and he said no more than any other brand. Plus my dealer will give you a loaner if it turns out to take longer than usual (they do this for any brand you purchase from them). That said, it did take forever to get the free motion foot I special ordered, but I think that's due more to the fact it's a brand new foot made specifically for the newer Ambition and Passort lines). So maybe repair parts availability depends on the dealer? I don't know, but after talking to the repairman, it solidified my decision to go with Pfaff.
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