Yes, they are a pleasure to do business with.. I live here in MO so I am planning a trip to her shop soon... I was a LA Guild meeting yesterday and a little tidbit was shared with the group. Said the Jenny is the most popular quilter right now and that is why Fons and Porter partnered with her because they were afraid of the competition.. Don't know if that is true. But I know I love the humor that Jenny puts into her videos, she is so friendly and down to earth... Another one that is lots of fun is Eleanor Burns...