What am I doing wrong? It must be me. .....Janome 6600P issues
I have to take my Janome 6600P back to the shop for the 3rd time. Every time I try to use the automatic thread cutter, it jams the bobbin thread and then it won't run at all. The first time I took it in, they adjusted the machine and sent it home without comment. Two days later, when I took it back for the same issue, the repairman called to tell me that I have to wait for a second before I lift the pressure foot after the thread has been cut. Really??? I am doing that but he didn't seem to acknowledge that I had done this each time. Now, here I am, taking it back for the 3rd time today. The automatic threader has never worked either. Has anyone else had this issue? Am I doing something wrong? I am becoming quite frustrated.