I went to Beltone in Tx. And yes they cost 7500$. Horrible price. But I like them. It's too much, but they take care of them from now on. they clean them every 3 months, check to make sure they are in perfect condition, I never have to pay a cent for all of the needs. Batteries only last 1 week, then 2 more new ones. Yes, I do have to purchase the batteries. No, insurance doesn't cover them. Whatever she buys, check to see if the Gov't. gives her a new telephone that she can hear from. I got one.