Originally Posted by
IzzysGrammie
I recently bought a Husqvarna Topaz 20 and took a couple lessons to learn how it thinks. My advice is to contact the dealer, make an appointment for a whole afternoon, and take your book and write notes. I would have never figure this machine out on my own. It's so different from the Janome Memory Craft 8000 I used for years and years. ( Well actually, I burned thru 2 Janomes!) But the good thing about this Husky is that my Janome designs were re-programmed from design cards into the language for the Husky and now I have them downloaded to my flash drive straight to the new machine. I had spent hundreds and hundreds of dollars on the Janome designs and just throwing that out was not an option for me. So now I not only have all of them, but I can buy great designs for very cheap on embroiderylibrary.com also.
If you just recently got the Topaz 20 were you able to also get the Free 5D software. If you didn't and it has been a short time you can email Viking and tell them how upset you are that you didn't get it and I've known them to go ahead and give it. I did that when I bought the 5D Pro and a few months they upgraded the one part and said if you registered after a certain date you got the upgrade for free. I missed it by only a month or two and the person selling it already knew of the upgrade or I would have waited to register it. They were great; they apoligized and sent me the link for the free upgrade. I was shocked. I'm excited to see what 6D has in it; it comes out in Sept and anyone who buys 5D prior to the release will get a free upgrade to 6. Pretty good. Love my software.