blueheavenfla; It shouldn't matter what machine you have or if its new or used. My Viking dealer will give classes on any machine, brother, bernina, etc. It also doesn't matter rather its new or used, I know because both of mine that I have bought from them are classified as used. One had 7hours of use and the other 1min, but I saved thousands on both. We also have a Sew n Vac company here with many stores and they have classes that are for all machines. I know there are lots of places like Sew n Vac around the country so maybe you can check around. I'm hoping your friend can help. Also if either Floriani or John Deer have events in your area they are worth the small cost. Do a google search. Good luck