Darn, I hate hearing this. It was in my plans to get this iron soon. I'm sure lots of people have had success with them but this makes me hesitate. Might have to stick to a cheap one just in case.
I recently found a little travel iron for $5 at Goodwill that is great. Heats up very well & works better in sm. places than my reg. iron. Only prob. is that it doesn't hold much water. Oh well, still a good little iron.