Are you previewing before you hit submit??? If so...stop it....you cannot preview when you are trying to load a pic. That seems to be a common mistake. Otherwise, just click...attach file, browse, (find you pic)...then click on open...then hit submit. You should see the green bar across the bottom as it loads. It does take a few minutes to load even on a fast connection. Good luck!...we'll be looking forward to seeing another pic from you!